2016年8月25日星期四

Super MB Star C3 FAQ about Installation Update Self-test Activation!

Super MB Star C3 FAQ about Installation Update Self-test Activation

Top Version V2016.3 Super MB Star C3 Diagnostic tool with multi-languages, update online. Best Super MB Star C3 provide full system diagnosis, coding, programming function for Mercedes Benz cars and trucks 1989-2014.

HDD Usage Tips:

1. If you use external HDD, please make sure you close your anti-virus software when running the software, otherwise software will be broken.
2. If you are using internal HDD like DELL D630 HDD, please do not install new software on our hard disk, also please do not change our software, in
case software been damaged.
3. If you set up the password for our software, please do remember the software.


Q: What is Super MB Star USB KEY used for?
A: For Security USB Encryption.

Q: What is the difference between Super MB Star and MB Star C3?
A: Now the MB Star C3 has newest software, they basically have the same function, and mb star c3 now has the version which can do Benz trucks very well. The only difference is the update. Super MB Star can update by internet, but MB Star C3 just can update by HDD.

Q: How many years of free updating can we enjoy?
A: Super MB STAR provides one year free update online service. Super MB STAR Lite provides 3 months free update online service.

Q: What else shall I do before using this item?
A: You need setting some configurations before using this tool, we have both video and user manual to teach you how to do that, just follow the steps.

Q: Super MB STAR is able to work with Trucks and change the speed limitation?
A: Yes, Super MB STAR is able to work with different kinds of Benz trucks, and it is able to change the speed limitation, please do that under the legal permission.

Q: What should I do if I do not know how to setting or face some difficulty when install the software?
A: We provide online service 24 HRs, our after-sales service men can help you solve the problem through teamviewer, just contact the sales.

Q: Is this tool able to work with Reset the SBC Function?
A: The Super MB STAR Top Version provides you SBC Reset, TV active and some other functions.

Q: How to correctly use Super MB Star USB KEY?
A: Before start the Super MB Star software, insert into USB KEY, and when it runs, don’t take out USBY, KE otherwise the computer will automatically shutdown.

Q: What software included in the Super MB Star?
A: The software included in the supre MB Star is listed in the Super MB Star description page, please check it.

Q: What software included in the Super MB Star?
A: The software included in the supre MB Star is listed in the Super MB Star description page, please check it.

Q: What the difference between super MB Star and MB Star C3 pro?
A: They have different hardware and software, Super MB Star supports online update, while MB Star C3 doesn’t support online update.

Q:The DELL D630 hard disk of Super MB Star installed locally or on a VMware?
A:It doesn’t need to install on VMware player, only the moveable hard disk needs.

Q: What else shall I do before using super MB Star?
A: You need to set some configurations before using super MB Star, we have both video and user manual to teach you how to do that, just follow the steps.

Q: Super MB STAR is able to work with Trucks and change the speed limitation?
A: Yes, Super MB STAR is able to work with different kinds of Benz trucks, and it is able to change the speed limitation, please do that under the legal permission.

Q: Is Super MB STAR able to Reset the SBC Function?
A: The Super MB STAR Top Version provides you SBC Reset, TV active and some other functions. You are able to access SBC Special function without password. 

Q: Super MB star self diagnostic operation steps:
A: Please follow the next instruction.
3. Click "STAR UTILITIES"
2) Enter "Star Utilities", click "Self Diagnosis" and then click "Caesar Self Diagnosis".
3) Self diagnosis starts, please wait.
4) This is Self-diagnostic report

Q: Super MB Star (Dell D630 hard disk version) got error "initiation of diagnosis multiplexer failed".
A: Try to have a self-diagnosis firstly.

Q: How to active Super MB Star?
A: 1. Refer to Super MB Star manual and video tutorial stored in the hard disk, or login and download from Super MB Star official websitewww.supermbstar.com.  The user manual and video show you how to active Super MB Star.

Note: the steps to active MB Star C3 / C4 is as similar as Super MB Star, except Star C3 / C4 need to active DAS, while super MB Star needn’t active DAS, before start the software insert into USB KEY, then you can directly enter super MB Star DAS without activation.

Q: Do we need to provide user ID and password when use Super MB Star to do online SCN coding?
A: online SCN coding needs our engineer to authorize / active by remote assistant 

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